Go Back   Cruise Critic Message Board Forums > Cruise Lines "A - O" > Celebrity Cruises
 
Register here!
Forgot Your Password?



 
Notices

Celebrity Cruises
NEW! Find Your CELEBRITY Roll Call

Reply
 
Thread Tools Display Modes
  #1  
Old July 5th, 2014, 06:13 AM
orimeep's Avatar
orimeep orimeep is offline
Cool Cruiser
 
Join Date: Aug 2009
Location: Philadelphia, PA
Posts: 134
Default Still here in Civitavecchia... Celebrity Reflection

So, on previous cruises I've missed ports because of weather, etc. but we actually haven't departed...
Embarkation was yesterday and there's something wrong with the ship, so 24 hours later we're still sitting here

Missed our first port (Messina) - hoping we actually get underway today (haven't heard any updates since last night)...

Has this happened to anyone before? Hoping we don't spend our entire "cruise" staring at cargo boxes at the Civitavecchia dock!!


Sent from my iPhone using Forums mobile app
__________________
1/5/14 - Carnival Pride
10/9/11 - Carnival Legend
9/19/10 - Carnival Valor
5/7/10 - Majesty of the Seas
9/6/09 - Carnival Victory
1/17/09 - Carnival Destiny (TRB IX)
1/14/06 - Carnival Elation (TRB VI)
8/29/02 - Carnival Sensation (TRB II)
12/30/01 - Carnival Inspiration
3/29/96 - Carnival Tropicale
Reply With Quote

  #2  
Old July 5th, 2014, 06:21 AM
nekzaadvakil's Avatar
nekzaadvakil nekzaadvakil is offline
Cool Cruiser
 
Join Date: Jan 2014
Location: Mumbai, India
Posts: 58
Default Reflection

Wow, that's unheard of! Surely they must have an update for everyone on board atleast every 4-5 hours. They will definitely compensate you guys for this change of plans (since its not due to weather problems)

Hope you have a good cruise.
__________________
Upcoming Cruises:








Past Cruises:
2014 (June) - CELEBRITY SILHOUETTE - 12 Night Italy & Greek Isles - Inside (#1043)
2013 (June) - CELEBRITY SILHOUETTE - 11 Night Italy & Croatia - Veranda (#8298)
2011 (June) - ROYAL CARIBBEAN MARINER OF THE SEAS - 14 Night Mediterranean - Inside (#1535)
2010 (June) - ROYAL CARIBBEAN ADVENTURE OF THE SEAS - 5 night Western Mediterranean - Inside (#9525)
2006 (December) - SUPERSTAR LIBRA - India - Inside
Reply With Quote

  #3  
Old July 5th, 2014, 06:43 AM
drarill's Avatar
drarill drarill is offline
Blue Ribbon Cruiser
 
Join Date: Jul 2004
Location: San Juan, Puerto Rico
Posts: 3,176
Default

Quote:
Originally Posted by orimeep View Post
So, on previous cruises I've missed ports because of weather, etc. but we actually haven't departed...
Embarkation was yesterday and there's something wrong with the ship, so 24 hours later we're still sitting here

Missed our first port (Messina) - hoping we actually get underway today (haven't heard any updates since last night)...

Has this happened to anyone before? Hoping we don't spend our entire "cruise" staring at cargo boxes at the Civitavecchia dock!!


Sent from my iPhone using Forums mobile app
Hope the problem is solved soon. Please keep us posted, we are on the sailing after yours.
__________________

Reply With Quote

  #4  
Old July 5th, 2014, 07:49 AM
orimeep's Avatar
orimeep orimeep is offline
Cool Cruiser
 
Join Date: Aug 2009
Location: Philadelphia, PA
Posts: 134
Default

We just got a flyer in the stateroom telling us they're still planning on a mid-afternoon departure today and offering an onboard credit as a "gesture of goodwill and to thank you for your understanding"

And as I was typing the captain just announced that the mechanical issue has been fixed and we'll be departing shortly! Yay!!


Sent from my iPhone using Forums mobile app
__________________
1/5/14 - Carnival Pride
10/9/11 - Carnival Legend
9/19/10 - Carnival Valor
5/7/10 - Majesty of the Seas
9/6/09 - Carnival Victory
1/17/09 - Carnival Destiny (TRB IX)
1/14/06 - Carnival Elation (TRB VI)
8/29/02 - Carnival Sensation (TRB II)
12/30/01 - Carnival Inspiration
3/29/96 - Carnival Tropicale
Reply With Quote

  #5  
Old July 5th, 2014, 07:55 AM
DEalfinder DEalfinder is offline
Cool Cruiser
 
Join Date: Nov 2008
Location: First State
Posts: 165
Default Hope trip improves

My sister and her husband are on this cruise for their honeymoon. Heard from her around time orig. thread owner posted. She said the ship is full of kids, room is sub par, and their table count preferences were not met. Plus onboard shops have remained closed while stuck in port, so unable to purchase some forgotten items. Due to the technical problems the ship is skipping the first stop-which means they lose out on their booked all-day tour and will be at sea for 2 straight days if the ship leaves today as rescheduled.
Hopefully for all, things will only go better.
__________________
RCCI Majesty - Dec. 12-15, 2008
RCCI Mariner of the Seas - Apr 5-12, 2009
Reply With Quote

Ad Sponsored By
  #6  
Old July 5th, 2014, 08:02 AM
DEalfinder DEalfinder is offline
Cool Cruiser
 
Join Date: Nov 2008
Location: First State
Posts: 165
Default

Quote:
Originally Posted by orimeep View Post
We just got a flyer in the stateroom telling us they're still planning on a mid-afternoon departure today and offering an onboard credit as a "gesture of goodwill and to thank you for your understanding"

And as I was typing the captain just announced that the mechanical issue has been fixed and we'll be departing shortly! Yay!!


Sent from my iPhone using Forums mobile app
Yay! I look forward to your updates since connecting with my sister will be spotty and only when she gets wifi off ship at ports.
__________________
RCCI Majesty - Dec. 12-15, 2008
RCCI Mariner of the Seas - Apr 5-12, 2009

Last edited by DEalfinder; July 5th, 2014 at 08:10 AM.
Reply With Quote

  #7  
Old July 5th, 2014, 08:07 AM
Keith1010 Keith1010 is online now
50,000+ Club
 
Join Date: Jul 2000
Posts: 62,839
Default

Hope the repair is made shortly.

Keith
Reply With Quote

  #8  
Old July 5th, 2014, 08:23 AM
Lois R's Avatar
Lois R Lois R is offline
Charter Member - 5,000+ Club
 
Join Date: Jan 2003
Location: Jacksonville, FL USA
Posts: 41,604
Default

Quote:
Originally Posted by DEalfinder View Post
My sister and her husband are on this cruise for their honeymoon. Heard from her around time orig. thread owner posted. She said the ship is full of kids, room is sub par, and their table count preferences were not met. Plus onboard shops have remained closed while stuck in port, so unable to purchase some forgotten items. Due to the technical problems the ship is skipping the first stop-which means they lose out on their booked all-day tour and will be at sea for 2 straight days if the ship leaves today as rescheduled.
Hopefully for all, things will only go better.
Sorry they are not enjoying themselves..they are on their honeymoon?
I am sure they could find something fun to do......

And since it is in the middle of summertime I would think there would
be kids on board.

As for the room being "sub par".....what is wrong with it?

Looks like whatever the issues were, they are fixed.....hope the ship
sails soon and your sis and bil end up with a great cruise.
__________________
Check out my Cruise Pictures:
http://www.flickr.com/photos/cruiseronly/
Century 5/17/03, 1/17/04, 3/12/05, 12/20/07, 4/16/09,
5/14/11, 2/12 to 2/23~2014
Mercury 3/20/04, 5/19/06, 3/18/07,
10/12/07 & 10/15/07, 9/14/08, 9/6/09
HAL Zuiderdam 9/11/04
Constellation 12/11/04
Summit 10/10/05, 1/16/10, 5/16/10, 2/5/11,
11/10/12, 8/4/13
Zenith 2/6/06, 4/13/06
Millennium 12/17/06, 1/14/12
Galaxy 3/7/08....the BIG 50 Cruise,
1/9/09
Solstice 11/14/08..Pre-Inaugural, 9/5/10
Infinity 12/3/08
Equinox 11/19/09. 5/11/12
Eclipse 11/17/10, 11/12/11
Reflection, 3nights, 12/5/12
Silhouette, 4/7/13
Enchantment with FL Friends, 9/13
----------------------------------

Up Next, REFLECTION.....11/14

Last edited by Lois R; July 5th, 2014 at 08:26 AM.
Reply With Quote

  #9  
Old July 5th, 2014, 08:28 AM
~Cruisenut~ ~Cruisenut~ is offline
20,000+ Club
 
Join Date: Nov 2002
Location: is gone....Thanks for the memories.
Posts: 23,885
Default

Quote:
Originally Posted by DEalfinder View Post
Plus onboard shops have remained closed while stuck in port, so unable to purchase some forgotten items.
Shops are never (should never say never) open while a ship is still in port, usually the same for casinos (with a few exceptions). I believe it has something to do with local laws of every country.
Reply With Quote

  #10  
Old July 5th, 2014, 08:32 AM
DEalfinder DEalfinder is offline
Cool Cruiser
 
Join Date: Nov 2008
Location: First State
Posts: 165
Default

Quote:
Originally Posted by Lois R View Post
Sorry they are not enjoying themselves..they are on their honeymoon?
I am sure they could find something fun to do......

And since it is in the middle of summertime I would think there would
be kids on board.

As for the room being "sub par".....what is wrong with it?

Looks like whatever the issues were, they are fixed.....hope the ship
sails soon and your sis and bil end up with a great cruise.
Lois- (delayed honeymoon, second marriage for both) they are there to enjoy the cruise and ports not spend the time in their room the whole trip

Not sure details about room. Our texting was brief during spotty wifi while she was off-ship for a little bit (guess they allowed passengers to disembark while stuck at original port).
__________________
RCCI Majesty - Dec. 12-15, 2008
RCCI Mariner of the Seas - Apr 5-12, 2009
Reply With Quote

  #11  
Old July 5th, 2014, 08:36 AM
Lois R's Avatar
Lois R Lois R is offline
Charter Member - 5,000+ Club
 
Join Date: Jan 2003
Location: Jacksonville, FL USA
Posts: 41,604
Default

Quote:
Originally Posted by DEalfinder View Post
Lois- (delayed honeymoon, second marriage for both) they are there to enjoy the cruise and ports not spend the time in their room the whole trip

Not sure details about room. Our texting was brief during spotty wifi while she was off-ship for a little bit (guess they allowed passengers to disembark while stuck at original port).
Well, I hope they can put a positive spin on it anyway......sorry
for everyone about the delay......maybe they can still have a good
good cruise?
__________________
Check out my Cruise Pictures:
http://www.flickr.com/photos/cruiseronly/
Century 5/17/03, 1/17/04, 3/12/05, 12/20/07, 4/16/09,
5/14/11, 2/12 to 2/23~2014
Mercury 3/20/04, 5/19/06, 3/18/07,
10/12/07 & 10/15/07, 9/14/08, 9/6/09
HAL Zuiderdam 9/11/04
Constellation 12/11/04
Summit 10/10/05, 1/16/10, 5/16/10, 2/5/11,
11/10/12, 8/4/13
Zenith 2/6/06, 4/13/06
Millennium 12/17/06, 1/14/12
Galaxy 3/7/08....the BIG 50 Cruise,
1/9/09
Solstice 11/14/08..Pre-Inaugural, 9/5/10
Infinity 12/3/08
Equinox 11/19/09. 5/11/12
Eclipse 11/17/10, 11/12/11
Reflection, 3nights, 12/5/12
Silhouette, 4/7/13
Enchantment with FL Friends, 9/13
----------------------------------

Up Next, REFLECTION.....11/14
Reply With Quote

  #12  
Old July 5th, 2014, 08:40 AM
cruise47 cruise47 is offline
Cool Cruiser
 
Join Date: Jul 2007
Location: Virginia
Posts: 720
Question

Does anyone know what the problem was ?

Last edited by cruise47; July 5th, 2014 at 08:41 AM.
Reply With Quote

  #13  
Old July 5th, 2014, 09:04 AM
GT Hooked on Cruisin GT Hooked on Cruisin is offline
Cool Cruiser
 
Join Date: Jul 2014
Location: Peachtree City, GA
Posts: 1
Default Compensation

Do you think the OBC they provided on this cruise was enough to compensate you for missing one day of your cruise?
Reply With Quote

  #14  
Old July 5th, 2014, 09:14 AM
vulcan1971's Avatar
vulcan1971 vulcan1971 is offline
Cool Cruiser
 
Join Date: Mar 2011
Location: Philadelphia
Posts: 951
Default

Adding a sea day to an itinerary because a ship cannot come into a port probably happens more often than one might imagine (due to a variety of issues that can crop up on short notice). I know it must be terribly disappointing to miss out on a port, especially if you have/had private excursions planned. However, the OBC being offered, no matter the amount, is more than I expected would be offered. Assuming that the ship is running without fail on all other fronts, I do hope that this time in port and the remainder of the cruise is fun and enjoyable. The Reflection is an amazing ship with lots to see and do. Go take this time to enjoy every inch of it.

Sent from my Samsung Note 2 on the T-Mobile 4G LTE Network
__________________


Walter
-----------------------------------------------------
04 MAR 2006 - Holland America Westerdam (Cat. D) - 8 days - Western Caribbean
01 MAR 2007 - Celebrity Century (CC) - 4 days - Western Caribbean
28 MAR 2011 - Celebrity Millennium (Cat. 9) - 11 days - Eastern & Southern Caribbean
27 NOV 2011 - Norwegian Pearl (Haven) - 7 days - Western Caribbean
16 APR 2012 - Celebrity Millennium (CC) - 5 days - Western Caribbean
03 NOV 2012 - Royal Caribbean Adventure of the Seas (JS) - 15 days - Malaga to San Juan Transatlantic Crossing
01 NOV 2013 - Celebrity Reflection (AS) - 15 days - Rome to Miami Transatlantic Crossing
23 FEB 2014 - Norwegian Epic (Haven) - 7 days - Western Caribbean
05 NOV 2014 - Celebrity Constellation (A2) - 16 days - Rome to Fort Lauderdale Transatlantic Crossing
14 FEB 2016 - Celebrity Solstice (CS) - 18 days - Auckland, New Zealand to Perth (Fremantle), Australia
Reply With Quote

  #15  
Old July 5th, 2014, 09:15 AM
cherylroslyn's Avatar
cherylroslyn cherylroslyn is offline
Blue Ribbon Cruiser
 
Join Date: Sep 2007
Location: Roslyn, New York
Posts: 4,993
Default

Quote:
Originally Posted by GT Hooked on Cruisin View Post
Do you think the OBC they provided on this cruise was enough to compensate you for missing one day of your cruise?
Would you prefer to go out into the open sea with a mechanical problem?

And you don't miss one day of your cruise, they are on the ship and using all of the services. they are not sitting in the terminal waiting to board.

This happens on every cruiseline multiple times per year. Its always a risk that you will miss a port. That is life.

To the sister of the honeymoon couple, I hope you instructed them to go to the maitre'd and ask for a relocation for dinner. I am sure they will do everything they can to accomodate a honeymoon couple
Reply With Quote

  #16  
Old July 5th, 2014, 09:25 AM
upwarduk's Avatar
upwarduk upwarduk is offline
Cool Cruiser
 
Join Date: Oct 2003
Location: West Yorkshire.
Posts: 2,297
Default

Quote:
Due to the technical problems the ship is skipping the first stop-which means they lose out on their booked all-day tour and will be at sea
I hope they hadn't pre-paid for a private excursion!
__________________
Jackie & Adrian.


Future Cruises








Previous Cruises:

Infinity TransAtlantic October 24th-7 th November 2013.
Eclipse, Southern Caribbean March 23- 6th April 2013.
Constellation ( Celebrity) Amsterdam- Southampton (5th-7th Sept 2012) We are now Elite!!!
Century ( Celebrity) Honolulu to Ensenada Mar 2012
Eclipse (Celebrity)- Western Mediterranean Oct 2010
Arcadia (P&O)- Lands of Ice & Fire July 2009
Mercury (Celebrity) Oz & NZ Jan /Feb 2008
Artemis ( P&O) Iberian Delights Oct 2006
Galaxy ( Celebrity) Rome- Galveston TA Oct 2005
Ocean Village Barbados B2B Jan 2004
Infinity ( Celebrity) Alaska July 2003
Splendour of the Seas (RCCL) B2B Greek Islands Sept 2001
Carnival Sensation ex Dominican Republic 1999
+ 6 others, inc Airtours x3, Fred Olsen,Thompson, & Louis line
Reply With Quote

  #17  
Old July 5th, 2014, 09:27 AM
WestLakeGirl WestLakeGirl is offline
Cool Cruiser
 
Join Date: May 2013
Posts: 1,694
Default

Are the dining rooms and the pools open? Are the bars? Did their steward clean their room and make their beds? Did the bands play? Did the shows go on? They didn't miss a day of their cruise, then. Rather they missed a port. Big difference, and an OBC is a nice gesture to recognize that, (they should get their port charges refunded for that day, too)
Reply With Quote

  #18  
Old July 5th, 2014, 09:35 AM
KirkNC's Avatar
KirkNC KirkNC is offline
20,000+ Club
 
Join Date: Oct 2007
Location: Raleigh NC
Posts: 20,105
Default

Quote:
Originally Posted by orimeep View Post
So, on previous cruises I've missed ports because of weather, etc. but we actually haven't departed...
Embarkation was yesterday and there's something wrong with the ship, so 24 hours later we're still sitting here

Missed our first port (Messina) - hoping we actually get underway today (haven't heard any updates since last night)...

Has this happened to anyone before? Hoping we don't spend our entire "cruise" staring at cargo boxes at the Civitavecchia dock!!


Sent from my iPhone using Forums mobile app
It happened to us on the Carribean Princess, w left on day late due to a bilge pump problem.
__________________
Kirk







Reply With Quote

  #19  
Old July 5th, 2014, 09:35 AM
cruisingator2's Avatar
cruisingator2 cruisingator2 is offline
20,000+ Club
 
Join Date: Apr 2002
Location: Atlanta
Posts: 23,070
Default

Sorry that your cruise started off on a negative note but it looks like X has resolved the issue and they gave a OBC to help with the disappointment. Ship happens and hopefully most will have made the best of it.

As far as the comment about kids being on board. That is to be expected this time of year. We had kids on out 6/01 EQ 13 night Med cruise but they were very well behaved.

Hope rest of the cruise goes as planned.
__________________
Cruise Photos
http://gla600809.smugmug.com

Last edited by cruisingator2; July 5th, 2014 at 09:36 AM.
Reply With Quote

  #20  
Old July 5th, 2014, 09:36 AM
KirkNC's Avatar
KirkNC KirkNC is offline
20,000+ Club
 
Join Date: Oct 2007
Location: Raleigh NC
Posts: 20,105
Default

Quote:
Originally Posted by ~Cruisenut~ View Post
Shops are never (should never say never) open while a ship is still in port, usually the same for casinos (with a few exceptions). I believe it has something to do with local laws of every country.
Except Bermude at least.
__________________
Kirk







Reply With Quote

Reply

Bookmarks

Ad Sponsored By


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 07:34 PM.


© 1995 - 2014, The Independent Traveler, Inc. All rights reserved.
"A Community of People Who Love To Cruise"
All of the information contained within Cruise Critic is protected by copyright. You may, however, download a single copy only for your personal use.
Cookie ConsentCookie Policy