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  #1  
Old March 19th, 2013, 10:36 PM
GAMOM4 GAMOM4 is offline
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Join Date: Feb 2007
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Default OBC question...how soon?

I have not had any problems at all .... within minutes actually...getting my free upgrades...actually I just got another one tonight..but how long is it taking for people to get the OBC once they submit the form? I should have a $230 OBC when it finally comes through.
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  #2  
Old March 19th, 2013, 10:45 PM
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It varies but can take up to a week.
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-Sir Francis Drake
Counting Down the Days:

Roll Call Site for Legend to Northern Europe
Happy Cruising Memories:
Carnival Inspiration, 08/10/12
Carnival Inspiration, 08/13/12 (birthday cruise!)

Carnival Spirit, 06/28/11 (Alaska)
Photos: http://s108.photobucket.com/albums/n...Alaska%202011/
Cruise Review

Carnival Splendor, 08/22/10 (Mexican Riviera)

Carnival Spirit, 08/15/07 (Alaska)
Photos: http://s108.photobucket.com/albums/n27/jaynemay/Alaska%202007/

Caribbean Princess, 07/29/06 (W. Caribbean)

Carnival Pride, 12/21/03 (Mexican Riviera)

Carnival Spirit, 12/18/02 (S. Caribbean)

Carnival Spirit, 8/15/01 (Alaska)

Carnival Holiday, 3/10/97 (Mexico)
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  #3  
Old March 19th, 2013, 11:30 PM
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beachbum53 beachbum53 is offline
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Location: Columbus,Ohio
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When I submitted the form for our OBC, I got an e-mail from Carnival saying that, due to the backlog of requests, I should allow 7 days for the OBC to show up on my docs.
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  #4  
Old March 19th, 2013, 11:35 PM
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Swampbaby Swampbaby is offline
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Quote:
Originally Posted by GAMOM4 View Post
I have not had any problems at all .... within minutes actually...getting my free upgrades...actually I just got another one tonight..but how long is it taking for people to get the OBC once they submit the form? I should have a $230 OBC when it finally comes through.
I submitted within 15 minutes of the start of current sale and haven't heard anything. Could go to Lido Deck handicap room but it stated a lip into bathroom and that won't work for me. We are in modified room that has no lip anywhere on Empress Deck so stated we wanted to stay there. Even with so many people saying they have already received notification of approval and credit shown mine has not changed. There were nothing shown as available except for Lido (and even that said not available earlier today) until I went and checked a little while ago. Someone must have upgraded as there was an interior on Empress available. I resubmitted stating I wished to stay in room I already had on Empress (iit would only be a price drop) and hope I hear something soon.
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  #5  
Old March 19th, 2013, 11:36 PM
penny power penny power is offline
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Join Date: Mar 2013
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How will I know my OBChas posted. Not sure what to look at online. In manage my cruise I didn't see a category that was OBC. I know it will be a week to show.
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  #6  
Old March 20th, 2013, 12:57 AM
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Mxited Mxited is offline
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If you submitted the form, you should get an email stating the approval or denial of the credit. This email has been sent to me within three days before. However, i have been waiting for a month on the last one. When i called, they said they had a large volume of credits and i should expect long delays. I will call again this week.
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  #7  
Old March 20th, 2013, 04:10 AM
Wf2afcop Wf2afcop is offline
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Where does it OBC show? I submitted mine last night and today my total was adjusted and I do not see where the OBC is posted.

I have already made my final payment and I made our booking with fare where you could get the adjustments if the price dropped lower, I cannot remember what it was called.
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  #8  
Old March 20th, 2013, 08:10 AM
trvlgirlmq trvlgirlmq is offline
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I put in for obc on the sale Monday at 7:30 am CST and nothing yet. I did call the same day to get the upgrade and that is showing with the new room in My Cruise Manager.
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  #9  
Old March 20th, 2013, 08:12 AM
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lovestocruise19 lovestocruise19 is offline
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Yes, I think it depends. I submitted for myself on Monday and my SIL on Tuesday. She already got hers, but I haven't gotten mine yet.
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Carnival Conquest, Jan. 12, 2014 http://boards.cruisecritic.com/showthread.php?t=1975490
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  #10  
Old March 20th, 2013, 10:30 AM
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Quilting_Cruiser Quilting_Cruiser is offline
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Yes, they're very inconsistent. I've gotten it within a few hours or as long as a week.

@Mxited: a month is way too long. Have you looked at your cruise docs to see if it's posted there? If you have and it isn't, then call them! It shouldn't be more than a week.

For those of you wondering how to find the OBC on your cruise docs...go to Manage my cruise and log in to your account. Select "View Cruise Docs" and a box will pop up. Select "Print General Information." This will produce a PDF--scroll to the second page and that's where you'll find any OBC you have.
__________________
It isn't that life ashore is distasteful to me. But life at sea is better.
-Sir Francis Drake
Counting Down the Days:

Roll Call Site for Legend to Northern Europe
Happy Cruising Memories:
Carnival Inspiration, 08/10/12
Carnival Inspiration, 08/13/12 (birthday cruise!)

Carnival Spirit, 06/28/11 (Alaska)
Photos: http://s108.photobucket.com/albums/n...Alaska%202011/
Cruise Review

Carnival Splendor, 08/22/10 (Mexican Riviera)

Carnival Spirit, 08/15/07 (Alaska)
Photos: http://s108.photobucket.com/albums/n27/jaynemay/Alaska%202007/

Caribbean Princess, 07/29/06 (W. Caribbean)

Carnival Pride, 12/21/03 (Mexican Riviera)

Carnival Spirit, 12/18/02 (S. Caribbean)

Carnival Spirit, 8/15/01 (Alaska)

Carnival Holiday, 3/10/97 (Mexico)
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  #11  
Old March 20th, 2013, 10:32 AM
Quilting_Cruiser's Avatar
Quilting_Cruiser Quilting_Cruiser is offline
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Join Date: Oct 2003
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Quote:
Originally Posted by Mxited View Post
If you submitted the form, you should get an email stating the approval or denial of the credit. This email has been sent to me within three days before. However, i have been waiting for a month on the last one. When i called, they said they had a large volume of credits and i should expect long delays. I will call again this week.

BTW, I don't get an email as often as I get one. I was waiting on three forms that I'd submitted and didn't receive any emails--looked on Manage My Cruise and there it was--that was two days ago. Still no email.
__________________
It isn't that life ashore is distasteful to me. But life at sea is better.
-Sir Francis Drake
Counting Down the Days:

Roll Call Site for Legend to Northern Europe
Happy Cruising Memories:
Carnival Inspiration, 08/10/12
Carnival Inspiration, 08/13/12 (birthday cruise!)

Carnival Spirit, 06/28/11 (Alaska)
Photos: http://s108.photobucket.com/albums/n...Alaska%202011/
Cruise Review

Carnival Splendor, 08/22/10 (Mexican Riviera)

Carnival Spirit, 08/15/07 (Alaska)
Photos: http://s108.photobucket.com/albums/n27/jaynemay/Alaska%202007/

Caribbean Princess, 07/29/06 (W. Caribbean)

Carnival Pride, 12/21/03 (Mexican Riviera)

Carnival Spirit, 12/18/02 (S. Caribbean)

Carnival Spirit, 8/15/01 (Alaska)

Carnival Holiday, 3/10/97 (Mexico)
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  #12  
Old March 20th, 2013, 10:48 AM
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Express Man Express Man is offline
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Just call Carnival if you wish we always do and OBC is on account instant. We had a friend whom summited a form online and after I told him to just call even thou form was in online..He called and got a PVP to just do it over phone right away also. Only 1 time I got a lazy PVP than ansewed the phones and had no clue what to do..Many other time I call my PVP if hes not on duty I call the reg 800 #. Im not 1 for waiting...LOL
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  #13  
Old March 20th, 2013, 11:12 AM
Quilting_Cruiser's Avatar
Quilting_Cruiser Quilting_Cruiser is offline
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Quote:
Originally Posted by Express Man View Post
Just call Carnival if you wish we always do and OBC is on account instant. We had a friend whom summited a form online and after I told him to just call even thou form was in online..He called and got a PVP to just do it over phone right away also. Only 1 time I got a lazy PVP than ansewed the phones and had no clue what to do..Many other time I call my PVP if hes not on duty I call the reg 800 #. Im not 1 for waiting...LOL

Glad that works for you. I don't have time to sit on hold so don't mind waiting for them to get to my form.
__________________
It isn't that life ashore is distasteful to me. But life at sea is better.
-Sir Francis Drake
Counting Down the Days:

Roll Call Site for Legend to Northern Europe
Happy Cruising Memories:
Carnival Inspiration, 08/10/12
Carnival Inspiration, 08/13/12 (birthday cruise!)

Carnival Spirit, 06/28/11 (Alaska)
Photos: http://s108.photobucket.com/albums/n...Alaska%202011/
Cruise Review

Carnival Splendor, 08/22/10 (Mexican Riviera)

Carnival Spirit, 08/15/07 (Alaska)
Photos: http://s108.photobucket.com/albums/n27/jaynemay/Alaska%202007/

Caribbean Princess, 07/29/06 (W. Caribbean)

Carnival Pride, 12/21/03 (Mexican Riviera)

Carnival Spirit, 12/18/02 (S. Caribbean)

Carnival Spirit, 8/15/01 (Alaska)

Carnival Holiday, 3/10/97 (Mexico)
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  #14  
Old March 20th, 2013, 11:39 AM
J&B in GA's Avatar
J&B in GA J&B in GA is offline
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Join Date: Sep 2003
Location: Alpharetta, GA USA
Posts: 732
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Quote:
Originally Posted by Quilting_Cruiser View Post
Yes, they're very inconsistent. I've gotten it within a few hours or as long as a week.

@Mxited: a month is way too long. Have you looked at your cruise docs to see if it's posted there? If you have and it isn't, then call them! It shouldn't be more than a week.

For those of you wondering how to find the OBC on your cruise docs...go to Manage my cruise and log in to your account. Select "View Cruise Docs" and a box will pop up. Select "Print General Information." This will produce a PDF--scroll to the second page and that's where you'll find any OBC you have.
My cruise document just states "As Agreed" on Pg 2, no dollars shown ? Is this because I booked through a TA ?
__________________
Until we're cruising again,
J&B

Our Next Great Cruise Adventures
05/2014 - Celebrity Summit - Bermuda


Our Cruising History
02/2014 - Carnival Sunshine- John Heald's Bloggers Cruise 7 - Western Caribbean
04/2013 - Star Princess - R.T. Los Angeles to Hawaii
03/2012 - Carnival Magic - John Heald's Bloggers Cruise 5 - Western Caribbean
10/2011 - Carnival Magic - Spain & Southern Trans Atlantic
09/2010 - Grand Princess - Norway/Iceland Northern Trans Atlantic
06/2009 - Star Princess - Alaska Inside Passage
01/2009 - Celebrity Galaxy - Southern Caribbean
11/2006 - Caribbean Princess - Eastern Caribbean
12/2004 - NCL Dream - Western Caribbean
11/2003 - Island Princess - Panama Canal
12/2002 - Sun Princess - Mexican Riviera
05/1994 - NCL Dreamward - Bahamas
05/1986 - Carnival Tropicale - Mexican Riviera
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  #15  
Old March 20th, 2013, 11:44 AM
Quilting_Cruiser's Avatar
Quilting_Cruiser Quilting_Cruiser is offline
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Location: Pacific NW
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Quote:
Originally Posted by J&B in GA View Post
My cruise document just states "As Agreed" on Pg 2, no dollars shown ? Is this because I booked through a TA ?

I haven't booked through a TA in years, so I don't know if that changes what you see on your cruise docs, but I don't think it does. There should be a box that says Total Cruise And Air Charges at the top and then outlines what you paid. Then right below that is another box that has any OBC you have. Anyway, that's what mine show. If you don't have that, you may want to check with your TA to see what's up.
__________________
It isn't that life ashore is distasteful to me. But life at sea is better.
-Sir Francis Drake
Counting Down the Days:

Roll Call Site for Legend to Northern Europe
Happy Cruising Memories:
Carnival Inspiration, 08/10/12
Carnival Inspiration, 08/13/12 (birthday cruise!)

Carnival Spirit, 06/28/11 (Alaska)
Photos: http://s108.photobucket.com/albums/n...Alaska%202011/
Cruise Review

Carnival Splendor, 08/22/10 (Mexican Riviera)

Carnival Spirit, 08/15/07 (Alaska)
Photos: http://s108.photobucket.com/albums/n27/jaynemay/Alaska%202007/

Caribbean Princess, 07/29/06 (W. Caribbean)

Carnival Pride, 12/21/03 (Mexican Riviera)

Carnival Spirit, 12/18/02 (S. Caribbean)

Carnival Spirit, 8/15/01 (Alaska)

Carnival Holiday, 3/10/97 (Mexico)
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  #16  
Old March 20th, 2013, 12:05 PM
J&B in GA's Avatar
J&B in GA J&B in GA is offline
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Join Date: Sep 2003
Location: Alpharetta, GA USA
Posts: 732
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Quote:
Originally Posted by Quilting_Cruiser View Post
I haven't booked through a TA in years, so I don't know if that changes what you see on your cruise docs, but I don't think it does. There should be a box that says Total Cruise And Air Charges at the top and then outlines what you paid. Then right below that is another box that has any OBC you have. Anyway, that's what mine show. If you don't have that, you may want to check with your TA to see what's up.
My TA sends me a booking confirmation he receives from Carnival, and that copy shows my charges, not sure about OBC, but just submitted my FCD # yesterday which should get me $200 OBC, so I'll wait for the next confirmation from him and check that email.

Thanks.
__________________
Until we're cruising again,
J&B

Our Next Great Cruise Adventures
05/2014 - Celebrity Summit - Bermuda


Our Cruising History
02/2014 - Carnival Sunshine- John Heald's Bloggers Cruise 7 - Western Caribbean
04/2013 - Star Princess - R.T. Los Angeles to Hawaii
03/2012 - Carnival Magic - John Heald's Bloggers Cruise 5 - Western Caribbean
10/2011 - Carnival Magic - Spain & Southern Trans Atlantic
09/2010 - Grand Princess - Norway/Iceland Northern Trans Atlantic
06/2009 - Star Princess - Alaska Inside Passage
01/2009 - Celebrity Galaxy - Southern Caribbean
11/2006 - Caribbean Princess - Eastern Caribbean
12/2004 - NCL Dream - Western Caribbean
11/2003 - Island Princess - Panama Canal
12/2002 - Sun Princess - Mexican Riviera
05/1994 - NCL Dreamward - Bahamas
05/1986 - Carnival Tropicale - Mexican Riviera
12/1980 - American Hawaii USS Independence - Hawaiian Islands
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  #17  
Old March 27th, 2013, 08:37 PM
Krittie67 Krittie67 is offline
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Join Date: Apr 2003
Location: Littleton, MA USA
Posts: 95
Default price drop no credit yet

submitted my form Tuesday night for the second price drop. Noticed today on my account with carnival that the price of the cruise was lower but my credit hasn't shown up yet. I have never had this happen before it is always at the same time. My cruise is paid in full and if I subtract what the new cruise price is and what I paid my obc should be 60 more.

My question is have you had this happen before to you and should I wait the 7 days?
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