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  #1  
Old February 2nd, 2013, 06:36 PM
Mcuni01 Mcuni01 is offline
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Default Any News of Triumph Issues??

I saw that the Triumph docked on time time and i was just wondering if the problem was fixed? And if the Cruise that left today was still on its same route is was planned to do? Im going on her on the 25th and i got my fingers crossed that she will be able to make it to Progreso and Cozumel..

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  #2  
Old February 2nd, 2013, 07:01 PM
tgunn1978 tgunn1978 is offline
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I read an email that Carnival sent to the people that are boarding Triumph this week. It said that they would be delaying the boarding time from 11:30am and would board passengers from 3pm until 6pm. It also said that the ship would operate its normal schedule.

I will try to find the letter and post it. It also gives a text code and number for updates on The Triumph.
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  #3  
Old February 2nd, 2013, 07:22 PM
tgunn1978 tgunn1978 is offline
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Default Here is the email about Triumph from Carnival 2/1/13

FEBRUARY 2, 2013
February 1, 2013
Hi there,
We're sure you must be looking forward to your cruise tomorrow, so that is why we want to provide you with some important information regarding the arrival of the Carnival Triumph and our itinerary plans.
The Carnival Triumph will be delayed arriving into Galveston tomorrow due to a technical problem with the ship's propulsion system and adverse weather conditions encountered returning from the previous cruise. The technical issue is only affecting her maximum cruising speed and all other safety systems and hotel services are functioning normally.
At this time, we anticipate to be alongside tomorrow at approximately 11:30 AM. For your comfort and convenience, and since seating is limited at our cruise terminal, we ask that you not make your way to the terminal until 3:00 PM. Check-in for your cruise is now scheduled for 3:00 PM to 6:00 PM and we will set sail shortly thereafter.
Please know that repairs are still underway, but we expect to successfully complete the work and operate the scheduled itinerary for your cruise.
To stay up to date on any changes, we encourage you to sign up for text alerts by texting CCL1 to CRUISE (278473). If you have already done so during your online check-in, you will automatically receive updates.
We sincerely apologize for the delayed start to your cruise vacation and thank you for your understanding.
More importantly, we can't wait to welcome you aboard the beautiful Carnival Triumph for a fun and memorable cruise!
See you soon!
Sincerely,

Vicky Rey, CTC
Vice President - Guest Services


Hope this helps set some cruisers minds at ease a little. I would suggest everyone sailing to keep that text code and use it!
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  #4  
Old February 2nd, 2013, 07:24 PM
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gone_cruisin gone_cruisin is online now
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Is that text number just for Triumph issues or fleet wide Carnival issues?
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  #5  
Old February 2nd, 2013, 07:27 PM
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sanmarcosman sanmarcosman is offline
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Hey! Where's the "Betcha" at the opening salutation to the letter?

  #6  
Old February 2nd, 2013, 07:29 PM
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IAMCRZIN IAMCRZIN is offline
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Just got off the Triumph this morning...she docked about 9:30 and we were off the ship and in our car by 11:30 and we were the first ones off right after self assist. As far as i know she is still having problems. When we left Progreso on Thursday and we were delayed 4 hrs leaving there waiting on spare parts and tools and never heard if it was fixed yet.
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  #7  
Old February 2nd, 2013, 07:32 PM
tgunn1978 tgunn1978 is offline
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Quote:
Originally Posted by sanmarcosman View Post
Hey! Where's the "Betcha" at the opening salutation to the letter?
I guess I don't know what that means. I got the letter from another post in Cruise Critic.
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  #8  
Old February 2nd, 2013, 07:33 PM
tgunn1978 tgunn1978 is offline
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Quote:
Originally Posted by gone_cruisin View Post
Is that text number just for Triumph issues or fleet wide Carnival issues?
The letter doesn't say, so i'm not sure. Would be nice if it covers all ships.
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  #9  
Old February 2nd, 2013, 07:38 PM
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sanmarcosman sanmarcosman is offline
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Quote:
Originally Posted by tgunn1978 View Post
I guess I don't know what that means. I got the letter from another post in Cruise Critic.
There was a thread here recently about Carnival's writing style in letters of this kind, i.e. the opening salutation was: "Betcha can't wait to start your vacation" or similar. Many posters didn't care for the use of the slang word Betcha.

  #10  
Old February 2nd, 2013, 07:39 PM
hornonaboat hornonaboat is offline
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Quote:
Originally Posted by IAMCRZIN View Post
Just got off the Triumph this morning...she docked about 9:30 and we were off the ship and in our car by 11:30 and we were the first ones off right after self assist. As far as i know she is still having problems. When we left Progreso on Thursday and we were delayed 4 hrs leaving there waiting on spare parts and tools and never heard if it was fixed yet.
Tugs turned her around to head out, so it appears that she is still not 100%. The letter above did say that repairs were still underway. Maybe the speed issues are fixed since the letter also said that she would do her scheduled itinerary.
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  #11  
Old February 2nd, 2013, 07:49 PM
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IAMCRZIN IAMCRZIN is offline
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Quote:
Originally Posted by hornonaboat View Post
Tugs turned her around to head out, so it appears that she is still not 100%. The letter above did say that repairs were still underway. Maybe the speed issues are fixed since the letter also said that she would do her scheduled itinerary.
They originally told us yesterday we would not arrive until 11:30 this morning but first announcement this morning they said due to excellent conditions at sea we were able to make up some time overnight and would be arriving earlier. We had a LOT of unhappy people on this cruise!
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  #12  
Old February 2nd, 2013, 08:00 PM
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JRock59 JRock59 is offline
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Have a friend on board right now and she posted that they were told they'd make both ports this cruise. Guess we'll just have to wait and see if that really happens.
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