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  #1  
Old September 30th, 2012, 10:31 PM
catugirl catugirl is online now
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Default Booked on Silhouette, I'm a Little Nervous

DH and I are booked on our first Celebrity cruise (third cruise overall). It's in January on Silhouette. I was just reading member reviews of this ship from August and September, 2012, and most were really disappointed with the food and the entertainment. Some also mentioned disappointment with MDR service and the Customer Service area. Hope we haven't made a mistake. Any input?
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  #2  
Old September 30th, 2012, 10:57 PM
debandbruce debandbruce is offline
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You must of got lucky with finding bad reviews. The Silhouette is incredible. The staff was exceptional and the Captain was one of the funniest men at sea. We thought the food was excellent, we were in Blu but heard many people say they enjoyed the MDR. I honestly can't say a bad thing about the ship. There was always something to do and we always went to bed exhausted. Don't let other peoples bad reviews sway your feelings. Sometimes you see bad reviews because people need to vent when things didn't seem to go exactly as planned. We cruised on her last April in the Caribbean and are booked again this April for the Mediterranean. I can't wait to get back on that ship!
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Enchantment of the Seas, Nov. 9-14, 2009
Emerald Princess, Sept. 19-29, 2010
Celebrity Eclipse, April 9-16, 2011
Freedom of the Seas Nov. 13-20, 2011
Celebrity Silhouette April 10-22, 2012
Emerald Princess Nov. 7-17, 2012
Celebrity Silhouette April 14-29, 2013 part 1 of B2B first Transatlantic cruise
Celebrity Silhouette April 29-May11, 2013 part 2 of B2B first mediterranean cruise
Carnival Liberty Sept 28-Oct 5, 2013






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  #3  
Old September 30th, 2012, 11:00 PM
susietb susietb is offline
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We had the time of our lives on the July 5th Adriatic Cruise. We found the food and the service on the Silhouette to be outstanding. It was our 5th Celebrity cruise. I guess everyone sees things differently, so you'll never know unless you experience it for yourself.
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  #4  
Old September 30th, 2012, 11:02 PM
kitty9 kitty9 is offline
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First of all, read all reviews with a grain of salt. You will find that you can put 10 people, on the same ship, with the same category cabin and have than sit at the same table in the main dining room, and you'll come up with 10 different opinions about the cruise.

Second, remember that those who post here are maybe 1% of the total number who cruise. A couple of negatives are just a drop in the ocean.
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  #5  
Old September 30th, 2012, 11:36 PM
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Denny01 Denny01 is offline
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OP, as you know, dining experiences are probably the most subjective subjects you could come up with. We tell our friends about our favorite restaurant, and they tell us how terrible they think it is.....opinon.

As to 'most' of the reviewers were disappointed in the dining experience, it seems to be just human nature to focus on the negatives. I looked at the last 25 Reviews and they average 4.3 for the overall ship experience, and 4.2 for the dining experience. The dining grades range from a '1' to '5+'. In fact there was one '1' and five '5+'. Yes, the last 4 reviews graded two '3s', one '2' and one '1'. But if you look beyond those reviews, you'll is many more high grades.

Even one person who graded the overall cruise experience only a '3', graded the dining experience a '5'.

My personal recommendation is not to worry about it and look forward to enjoying your cruise. If you start by thinking that the dining will be substandard, there is a good chance your 'concern' will be what you experience.

Enjoy your cruise!

Den
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  #6  
Old September 30th, 2012, 11:48 PM
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Russterus Russterus is offline
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I am booked on the Silhouette also as a first time Celebrity cruiser. I have read the reviews, but I don't worry too much about the negative ones. I have seen a lot worse reviews on cruises that I was on where I thought the cruise was superb.

It is all subjective and I do believe there is a very small portion of people that are never happy and always looking for outlets to complain. These people make noise all out of proportion to their perceived issue. I have researched this ship extensively and believe that the food will be very good and the service even better.

In the end, go in happy and positive and if things aren't 100% perfect, take it in stride and don't let it bother you. I haven't been on a perfect cruise yet, but they all have been pretty good. I am sure you will be happy you selected this ship.
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  #7  
Old October 1st, 2012, 12:00 AM
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SeaBlu SeaBlu is offline
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Quote:
Originally Posted by catugirl View Post
DH and I are booked on our first Celebrity cruise (third cruise overall). It's in January on Silhouette. I was just reading member reviews of this ship from August and September, 2012, and most were really disappointed with the food and the entertainment. Some also mentioned disappointment with MDR service and the Customer Service area. Hope we haven't made a mistake. Any input?

The best thing that happened to us is that we did not find this board until be came back from our first cruise! DH and I took our first cruise on Celebrity's Summit (at least 10 yrs ago). We had no idea what to expect but a good friend had recently become a Travel Agent and we trusted her completely. We had a GREAT time and thought everything was perfect! EVERYTHING was outstanding, food, service, the ship, our stateroom and on and on. After we got home I looked up this board (people aboard told me about it) and sure enough, there was a post from someone that had been on our cruise and he complained about everything! ! We could not believe he was on the same ship that we had been on. He went on and on about how dirty the entire ship was! We never saw this! And we really looked at the condition of the ship, he said the food was not fit to eat - we thought it was great - AND good food is really important to us! Anyway we learned immediately that we would NEVER let what others post on this board effect what we book. We read what others say - but unless the GREAT majority of people say the same thing, we make our own decisions. Take all of this with a grain of salt. Each cruiseline is different and within the cruiseline the ships can offer a different experience. If you find a cruiseline that you love I suggest that you stick with it. If you have not found what you are looking for I fee very confident that it IS out there, you will find it. We are very lucky that we found what we love the first time out. We have also sailed, Carnival, RCCL, and HAL we 'may' sail any of those again but we love Celebrity!!!!
It is perfect for us - but it is not perfect for everyone! BonVoyage!
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  #8  
Old October 1st, 2012, 08:14 AM
oatcake oatcake is offline
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We are just off the silhouette, you have nothing to worry about the ship is fantastic and even better than it was at this time last year when we sailed on the ship. The ship is 5 star plus in all aspects.
Enjoy your cruise
Peter
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  #9  
Old October 1st, 2012, 08:51 AM
BCHappyGal BCHappyGal is offline
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We have been cruisin for years and have sailed many lines... However Celebrity is our favorite line and their "S" class of ship is wonderful. Plan to cruise in the spring and really the itineary is not important what matters to me is being on a Celebrity "S" class which is what you have booked... You will love the ship and the crew on Celebrity are wonderful; always friendly and helpful... You know everything will be Great when you are greeted with that glass of Bubbly as you board and the experience just keeps getting better.

Enjoy the Hot Glass show (artists from the Corning Museum of Glass showing off their skills and craft) and in the theatre the shows are great. Food WONDERFUL and you can always splurge and try out one of the speciality restaurants too but you do not need to as the MDR is great. We prefer to book "Select" or anytime dining so that we can go to dinner when we are ready as opposed to 6 or 8:30 pm (early or late seating) ...
And make sure you find our when they are doing the "Brunch" in the MDR and go early for that around 11:15am so that 1) you get a table and 2) you can take photos of hte wonderful food displays before they are all eaten!
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  #10  
Old October 1st, 2012, 09:14 AM
helpthejuggler helpthejuggler is online now
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On silhouette, there is no hot glass show. The OP should not be worried.

A great ship, the main compliant in the reviews I have seen were that the evenings were quieter than expected.

We were on the 4-sept cruise and it was quieter after 11 pm than other cruises. This was a 13 night cruise with only 2 sea days, so not a surprise.

I think the evening entertainment was similar to Solstice last year. There was a big band lawn wine n cheese show which was new.
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Norwegian Spirit Nov 13 Spain/Morocco/Arrecife/Madeira (9 nights)
Celebrity Equinox July 13 Venice Redentore Festival (12 nights)
P&O Azura April 13 Zeebrugge and St Peter-Port (4 nights)
Cunard Queen Mary II Nov 12 Beer-n-chocs (4 nights)
Celebrity Silhouette Sept 12 Adriatic from Venice(13 nights)
Cunard Queen Elizabeth May 12 Spring Getaway (5 nights)
Cunard Queen Mary II Oct 11 to Cherbourg (2 nights)
Celebrity Solstice July 11 Barcelona to Venice (12 nights)
Celebrity Eclipse May 11 to Cork (4 nights)
P&O Azura Oct 2010 to Bruges and Le Havre (3 nights)
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Celebrity Equinox Preview Jul 09 (1 night)
Norwegian Jewel Aug 08 Baltic Capitals (12 nights)
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  #11  
Old October 1st, 2012, 09:40 AM
cruisinclined cruisinclined is offline
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After a 23 day back to back on Silhouette in August I must endorse the positive comments above. Could not fault food, service or fun factor.
I always take the occasional negative reviews with a pinch of salt, some people are hard to please and, in fairness, some pay considerably more than we would, or travel further so expect perfection plus.
You will have a great time.
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  #12  
Old October 1st, 2012, 11:17 AM
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Leibe_ Leibe_ is offline
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Default No disappointment in the Silhouette

I've cruised twice on the Sil and was delighted both times. I ate in Blu which was very good with a fantastic wait staff. Cabins were very well maintained with friendly crew members. There was always something to do. Great library if you like to read. Good live music almost always playing someplace. Production shows were good both trips.
I really can't say enough about her. If you are very, very lucky you will get a cabin steward named Oliver who sings while he is working. Beautiful voice!!! Don't miss the crew talent show. Some of them are amazingly talented.
Enjoy your cruise. The Sil is a winner.
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Celebrity Millenium 4-12-12 AKA The Cruise from HELL!!!
Celebrity Millenium 4-7-12 OK cruise, nothing special
Celebrity Silhouette 2/22/12 Eastern Caribbean----Very nice cruise!!
Celebrity Silhouette 10/10/11 Holyland----Wonderful cruise!!!
Sitmar Fairwind about 1987 Alaska
Carnival 1986 Western Caribbean (NEVER AGAIN!!!) The Milenium wasn't much better!!
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  #13  
Old October 1st, 2012, 11:23 AM
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bdpnatl bdpnatl is offline
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I agree with what others have stated. Food is very subjective so it is hard to know from reviews if the food will meet your expectations. Personally there have been things we have ordered that we did not like and some things we liked so much we ordered every chance we got. But overall (in my opionion) the food is good and most people will enjoy it.

There are also people that are unhappy no matter what and always look for issues. I believe it is also true that more people will write about their negative experience versus their positive experience. I have never written a review for any of my cruises. They have always been positive overall and if there ever was an issue (minor as it was), it was resolved quickly and completely while still onboard.

I personally have no issues sailing on the Silhouette and have booked a crusie for us and my parents for March 2013.
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Celebrity Millennium 3-26-2010 - Southern Caribbean
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Celebrity Equinox 3-21-2011 - Western Caribbean
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Celebrity Millenium 4-12-2012 - Western Caribbean
Celebrity Reflection 12-8-2012 - Western Caribbean
Celebrity Silhouette 3-10-2013 - Eastern Caribbean

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  #14  
Old October 1st, 2012, 12:13 PM
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MVPinBoynton MVPinBoynton is offline
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The Silhouette is a wonderful ship with a very attentive and friendly staff. You will have a great time! You can see lots of photos of the Silhouette from our recent Med cruise on our website www.thepreismans.com.
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See reviews and pictures of our HAL Westerdam Eastern Caribbean Cruise Now Posted, Celebrity Reflection, New England/Canada, Celebrity Eclipse Baltic cruise, England land tour, Celebrity Century Hawaii cruise, Celebrity Silhouette Mediterranean Adriatic cruise, Allure of the Seas, Paris to Prague River Cruise, South America, SE Asia, Danube River Cruise, Celebrity Solstice, Alaska, Egypt, NZ/Australia, Fr. Polynesia/Marquesas, Mediterranean, British Isles/Norwegian Fjords, Panama Canal and other cruises at Mike and Carol's Website LINK

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  #15  
Old October 1st, 2012, 12:14 PM
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negc negc is offline
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Our only issue on Silhouette was the storage, or lack thereof, in our stateroom. Otherwise we found most everything quite good. For some reason negative reviews seem to get more attention and respect than positive ones and people seem to want to believe that whatever bad happened on someone else's cruise is destined to happen on theirs. I generally disregard comments on food since it is such an objective thing that what someone else likes or dislikes probably doesn't match up with my opinions. If I made my choices on the rave food reviews I read in a newspaper's restaurant reviewer's column, I'd probably never eat out since my tastes rarely match their refined palates and man of the things that draw their raves, sound totally unappealing to me. Just watched the "delicacy" that the contestants on The Amaziing Race had to eat on last night's program and know I would have been the first contestant to be eliminated, so I pay little or no attention to comments about food, good or bad. Besides cruises are preparing meals for thousands of passengers at each meal so to expect anything better than good quality banquet food is totally unrealistic.
Don't let your cruise experience be decided by others, Take your cruise and make your own judgements. Chances are that they will be much more positive than those negative ones you have read.
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  #16  
Old October 2nd, 2012, 08:40 AM
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Glad to hear the positive comments. We chose Silhouette over Summit for our next cruise as we really prefer the S class ships and haven't explored Silhouette yet.

I just wish the itineraries were more appealing. I really have no interest in Jamaica, Cozumel or Grand Cayman - mainly as I fear they will be overrun with passengers from other cruise ships. Guess we will stay onboard and enjoy the beautiful, and less crowded, ship
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  #17  
Old October 2nd, 2012, 10:34 AM
Hlitner Hlitner is offline
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Yes, we have seen a few of the negative reviews..but most folks see things quite differently. As to us, we were first on the Silhouette last December and absolutely loved the ship, service, food (we ate in Blu most nights), etc. In fact, having cruised on over 65 differrent ships over the years we thought the Silhouette was one of the best designed ships we have ever cruised. As a result we will soon be heading back to the Silhouette for a 25 day back to back cruise which we booked as much for the ship as for the great itinerary.

Hank
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  #18  
Old October 2nd, 2012, 10:51 AM
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tikcho tikcho is offline
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We sailed the Silhouette in February 2012 and absolutely loved it! The food was great and there are so many options as far as that goes that I don't see how someone can complain. As far as entertainment, when we sailed on the Equinox last summer we did think the entertainment was a bit lacking and were told by the the cruise director that because of the large number of Europeans they have to keep the entertainment suitable to everyone. So there is no comedy, no karaoke, no trivia games, no game shows, etc. However, this is not the case on Caribbean sailings where the population is probably 90% English speaking. The entertainment was awesome and so many things to do that we were never bored during 6 sea days. It is probably the best ship in the market right now so do not have any fears.
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  #19  
Old October 2nd, 2012, 11:49 AM
catugirl catugirl is online now
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Thanks so much, everyone, for your encouraging comments. I feel better about cruising on Silhouette now.
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  #20  
Old October 2nd, 2012, 05:20 PM
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Quote:
Originally Posted by catugirl View Post
DH and I are booked on our first Celebrity cruise (third cruise overall). It's in January on Silhouette. I was just reading member reviews of this ship from August and September, 2012, and most were really disappointed with the food and the entertainment. Some also mentioned disappointment with MDR service and the Customer Service area. Hope we haven't made a mistake. Any input?
We sailed on the Silhouette on one of her first cruises last August 2011
We've just returned from our 2nd cruise this August 2012
We're already booked on her again for our next holiday August 2013

Same cabin too !!

We never go to the same place 3 yrs in a row -----

Enough said !
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