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  #1  
Old June 17th, 2012, 06:56 AM
spendthekidsinheritance spendthekidsinheritance is offline
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Join Date: Jun 2012
Location: england
Posts: 1
Unhappy 17 never again

Just returned from cruise to Bilbao and was looking forward to celebrating our wedding anniversary in 17 having dined there previously.Got a shock it has jumped up to £28 but never mind it was a special occasion, but then came the meal.
First we were given a free pre-starter which was 2 king prawns with a minute bit of shredded lettuce served on what i can only describe as a 4inch wall tile.
The starter we ordered was fine but the main course we ordered Dover Sole à la Meunière with Baby Vegetables arrived several minutes were then required to bone the fish whilst the veg which arrived first went cold followed by the fish the waitress serving my wife then announced here is your butter sauce and drowned her fish with it my waitress just gave the jug to me.My wife who was feeling slightly under the weather due to rough seas felt unable to eat hers and left me with mine.The desert course i ordered was summer berries terrine of which i got 3 berries in a jelly didnt want to create a scene but will never eat in 17 again thanks p@o for a wonderful anniversary not
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  #2  
Old June 17th, 2012, 08:09 AM
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Host Sharon Host Sharon is offline
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Join Date: Sep 2007
Location: West Country, UK
Posts: 3,303
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Welcome to cruise Critic.

I am sorry you were disappointed in your meal. Surely however, it would have been better to complain while on board when they may have been able to do something about it ?
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Cruise Photos: http://picasaweb.google.co.uk/sharonp40 & http://www.flickr.com/photos/sharonsshiptravels/
Blog: http://sharonp-shipsinmylife.blogspot.com/

Ships sailed on:
Vistafjord, Caronia, QE2, Queen Mary 2, Queen Victoria, Queen Elizabeth Maiden Voyage, Aurora, Arcadia, Oriana, Oceana, Artemis, Ventura, Balmoral, Adonia, Discovery, Royal Princess (2013 ship), Nautica
Also Rhine and Dutch river cruises

Ships visited:
Independence of the Seas, Azura, Artania, Prinsendam, Maasdam, Crystal Symphony, Saga Sapphire, Saga Pearl II


To come:

Funchal - Canaries 2014
Braemar - France 2014
Zaandam - South America & Antarctica 2015
Anthem of the Seas - Maiden Paris & Bruges 2015
Queen Victoria 175 voyage May 2015
Oriana - central Med Sept 2015
Norwegian Escape - 2015

>

Last edited by Host Sharon; June 17th, 2012 at 08:10 AM.
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  #3  
Old June 17th, 2012, 10:49 AM
Somerset Cruiser's Avatar
Somerset Cruiser Somerset Cruiser is offline
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Join Date: Nov 2009
Location: Taunton
Posts: 342
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Quote:
Originally Posted by Host Sharon View Post
Welcome to cruise Critic.

I am sorry you were disappointed in your meal. Surely however, it would have been better to complain while on board when they may have been able to do something about it ?
Agreed, although when we made a complaint about 17 to the manager at the time the response was very dismissive. I followed it up with a note to the Food and Beverage Manager, as suggested, but didn't get a reply. It not like me to let things go but on this occassion I did and got on enjoying the holiday.

On our next cruise we gave 17 another go, after all it gets many good reviews, nothing to complain about but very unimpressed with the food.

So me to, 17 never again.
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Last edited by Somerset Cruiser; June 17th, 2012 at 10:50 AM.
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  #4  
Old June 17th, 2012, 12:25 PM
kevinyork kevinyork is offline
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Join Date: Jan 2009
Location: York
Posts: 2,143
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Sorry you had a bad experience. If ever we have been dissapointed with a meal onboard they have always worked to resolve it so it is very strange your comments went unanswered.

Personally we have tried 17 and didnt like it. The menu and food was very rich with choices more relevant to a 1980s restaurant. However many love it. The price hike to £28 seems to have hit business as they were everywhere on our cruise in May trying to sell it.
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Cruises planned:

Celebrity Eclipse - Canary Islands Oct 2014

Cruises to date:

Celebrity Eclipse - Med May 2014
Celebrity Eclipse - Iceland & Fjords July 2013
Adventure of the seas Transatlantic April 2013
Azura -Baltics May 2012
Ventura -Caribbean Jan 2012
Ventura -Med April 2011
Ventura -Caribbean Dec 2010
Azura -Med May 2010
Independence of the Seas -Med April 2009
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  #5  
Old June 17th, 2012, 12:37 PM
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daiB daiB is offline
Blue Ribbon Cruiser
 
Join Date: Nov 2006
Location: Whitley Bay, North East England
Posts: 3,479
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I have to say that the meal we had in 17 last September was exceptional, in fact we both agreed that it was the best fine dining meal we had had.


Gan Canny


Dai
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Aurora AU112 Arcadia AR223
Aurora R418 Aurora R419
Adonia F507 Adonia F508
Aurora R525 Arcadia J625
Oceana E721 Oriana X718
Arcadia J813 Oriana X820
Ventura N902 Aurora R913
Arcadia J004 Oceana E021
Ventura N110 Azura A121
Aurora R119 Ventura N210
Arcadia J217 Oriana X302
Oriana X312 Aurora R315
Oceana E402 Azura A409
Azura A410 Oceana E425
Oceana E426

To Come

Arcadia 15
Britannia 15
Britannia 15
Ventura 16


Gan Canny

Dai
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  #6  
Old June 17th, 2012, 04:06 PM
annieuk annieuk is offline
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Join Date: Jul 2004
Location: hampshire england
Posts: 673
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You must have been unlucky. I agree with Dai - the meal we had in XVII last year was amongst the best we have ever had, let alone at sea. It is a shame when something you look forward to turns out to be a disappointment.
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  #7  
Old June 17th, 2012, 04:27 PM
Britchic4 Britchic4 is offline
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Join Date: Sep 2008
Location: UK
Posts: 164
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We ate at 17 about 10 days ago and the food was wonderful but I'm not impressed at a £28 cover charge. On our first Azura cruise we ate there twice, but not at £28 each.

Last edited by Britchic4; June 17th, 2012 at 04:28 PM.
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  #8  
Old June 18th, 2012, 05:00 AM
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LibraLass41 LibraLass41 is offline
Blue Ribbon Cruiser
 
Join Date: Mar 2007
Location: Between Bath & Bristol, England
Posts: 3,301
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I've eaten in 17 too and it was nice, not the best supplement restaurant in my experience.

MPW Ocean Grill on Oriana was. May 2012, tried both menus.
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Since 2006:
Ships sailed on: P&O Arcadia (x3), Aurora (x3),
Azura (x2), Ventura(x2), Oceana (2), Oriana(2),
Celebrity Equinox,
Ship visits: P&O Artemis, RCI Independence of the Seas, HAL Prinsendam, Cunard Queen Mary 2
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  #9  
Old June 19th, 2012, 10:55 AM
Freecall Freecall is offline
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Join Date: Feb 2009
Posts: 1,062
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As a side issue, the last time we ate in 17 it was extremely rough seas. Did not really bother us but several people felt unwell.

They decided to refund all monies paid. As far as I am aware nobody asked for it, they just did it.

There must have been about 15 - 20 people in the restaurant.

.
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  #10  
Old June 19th, 2012, 01:14 PM
unclewilson2 unclewilson2 is offline
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Join Date: Feb 2012
Posts: 105
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I agree with Dai - the meal we had in XVII last year was amongst the best we have ever had, let alone at sea. It is a shame when something you look forward to turns out to be a disappointment.
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