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  #1  
Old July 23rd, 2009, 05:24 PM
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JennAngel9 JennAngel9 is offline
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Talking American Express Cruise Privileges Program

I am very excited that the CPP has added Celebrity and Azamara to their fold, but I have read complaints on that Celebrity/Az/RCL are not always as reliable about processing onboard credits as the Carnival brands are.

Has anybody here booked &/ returned from a cruise through the new AmEx Cruise Privileges Program? I would love to hear your experience.

Also, does anybody know where the "2 category upgrades" continue through-- does it vary by ship? I'm curious as to whether CC and AC get the OBC?

Thanks in advance!
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Less Favorite Cruises: Viking Serenade 1999 (Baja), Carnival Pride 2004 (Baja), Celebrity Century 2008 (Bahamas), NCL Gem 2008 (Mediterranean), Legend of the Seas 2008 (Asia), Crown Princess 2009 (Caribbean), NCL Sky 2011 (Bahamas)
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  #2  
Old July 23rd, 2009, 11:31 PM
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Didn't know about this. And I'm very excited to learn Celebrity and RCCL was added. Will check into it and let you know my thoughts. Thanks
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  #3  
Old July 24th, 2009, 11:43 AM
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Hi Jacjam-- to clarify, I'm not sure if RCCL was added, but I can confirm Celebrity has been added.
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  #4  
Old July 24th, 2009, 12:05 PM
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I have the Celebrity BOA AMEX card, and this card has used World Points. I have always seen Celebrity on the list for OBC's etc.

Is this something new? Replacing the World Points system?
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  #5  
Old July 24th, 2009, 01:00 PM
kitty9 kitty9 is offline
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This new addition is for the regular Am Ex cards such as gold and platinum, not the ones that are associated with airlines or cruise lines. And to get these benefits, you must book using Am Ex travel services, and not via any other booking agency.
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  #6  
Old July 24th, 2009, 01:20 PM
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To clarify, i am talking about the standard AmEx charge cards ( though only plat and centurion qualify) -- but you do not need to use Amex travel. We just got a tracking number through our non Amex TA for azamara
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  #7  
Old July 24th, 2009, 01:26 PM
hcat hcat is online now
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we have an Amex card but don't know anything about this program--can you give us a short summary or a link--we have been using the BOA celebrity Points card for ship bd credit....but we book however we want...
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  #8  
Old July 24th, 2009, 01:41 PM
tijc52 tijc52 is offline
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The program is called Cruise Privileges and is available to card members who hold a Platinum or Centurion card from Amex. The Platinum Card has an annual fee of $450, which this helps justify. Centurion is still invite-only.

For Celebrity, the benefits are listed as:
  • Two-category upgrade or up to $300 per stateroom shipboard credit (depending on ship and category booked)
  • Complimentary dinner for two in specialty restaurant
  • Bottle of premium champagne
  • Double Membership Rewards points
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  #9  
Old July 24th, 2009, 04:15 PM
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As tijc52 noted above, it's for the traditional AmEx charge cards. More info about the program, and the 11 or so cruise lines it works with is available at:
https://www217.americanexpress.com/c..._c&benefitId=3

I kind of hate to defend AmEx at the moment b/c I just realized they are charging me nearly 3% on all of my foreign currency purchases, but the card pays for itself if you cruise more than 1x a year with its cruise partners AND it allows you access to the in terminal lounge's for most major US carriers. It also advertises a lot of hotel stay perks (and sometimes they are amazing) but usually the hotel perks require paying rack rate or something close to it.
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  #10  
Old July 24th, 2009, 04:57 PM
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Quote:
Originally Posted by JennAngel9 View Post
As tijc52 noted above, it's for the traditional AmEx charge cards. More info about the program, and the 11 or so cruise lines it works with is available at:
https://www217.americanexpress.com/c..._c&benefitId=3

I kind of hate to defend AmEx at the moment b/c I just realized they are charging me nearly 3% on all of my foreign currency purchases, but the card pays for itself if you cruise more than 1x a year with its cruise partners AND it allows you access to the in terminal lounge's for most major US carriers. It also advertises a lot of hotel stay perks (and sometimes they are amazing) but usually the hotel perks require paying rack rate or something close to it.
Jenn, thanks for bringing this up. I wanted to expand on the international fees which we're all facing. Last month I was on a land trip in Dominican Republic and used one my Amex cards (Delta Plat) for the hotel stay with a Spanish (not U.S.) hotelier. Just got my bill and there is no fee associated.

Do you think maybe Amex is imposing the international tranny fee in waves?
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  #11  
Old July 24th, 2009, 06:33 PM
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Angler-- I would double check your statement. AmEx doesn't break it out but generally there is fine print at the bottom of your statement that says something like "includes 2.7% currency conversion fee." However, I hope you are right and you some how managed to avoid it!
I do think that AmEx (and to be fair, 99% of credit card companies under the sun) are slapping and raising fees everywhich way they can on all of their customers in advance of the government's move to prevent them from assessing other fees on all customers and targeting higher credit risk customers as they currently do.
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Less Favorite Cruises: Viking Serenade 1999 (Baja), Carnival Pride 2004 (Baja), Celebrity Century 2008 (Bahamas), NCL Gem 2008 (Mediterranean), Legend of the Seas 2008 (Asia), Crown Princess 2009 (Caribbean), NCL Sky 2011 (Bahamas)
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  #12  
Old July 25th, 2009, 04:43 AM
lysolqn lysolqn is offline
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Quote:
Originally Posted by tijc52 View Post
The program is called Cruise Privileges and is available to card members who hold a Platinum or Centurion card from Amex. The Platinum Card has an annual fee of $450, which this helps justify. Centurion is still invite-only.

For Celebrity, the benefits are listed as:
  • Two-category upgrade or up to $300 per stateroom shipboard credit (depending on ship and category booked)
  • Complimentary dinner for two in specialty restaurant
  • Bottle of premium champagne
  • Double Membership Rewards points
Are you saying these perx are available when you pay for your cruise using the Platinum card, even if you don't book thru AmX travel services? Are the perx automatic or must I notify my travel agent and have her arrange for them? We recently booked an October cruise using our Platinum card and got a one-category Captain's Club Elite upgrade, but didn't realize X was back in the Cruise Privilege Program again with better perx than offered years ago.

Last edited by lysolqn; July 25th, 2009 at 04:50 AM.
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  #13  
Old July 25th, 2009, 11:12 AM
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Quote:
Originally Posted by JennAngel9 View Post
Angler-- I would double check your statement. AmEx doesn't break it out but generally there is fine print at the bottom of your statement that says something like "includes 2.7% currency conversion fee." However, I hope you are right and you some how managed to avoid it!
I do think that AmEx (and to be fair, 99% of credit card companies under the sun) are slapping and raising fees everywhich way they can on all of their customers in advance of the government's move to prevent them from assessing other fees on all customers and targeting higher credit risk customers as they currently do.
Shhh. Don't tell. They missed slapping me with the fee.

No worries though, I'm sure I'll get my notice soon to make up for the oversight. You know, the notice very similar to what Citi just sent me.

Dear AnglerGirl,
Thank you for your 12 years of excellent on time payment history. Because you are a valued customer, known to always be responsible, we demand you pay for everyone else's irresponsibilities. Effective immediately, your finance rate will increase from 8.9% to 17.99%. Should you call us to request a manual credit risk reassessment , your rate will go to 27.99%. If you call to ask what promotions are available, your rate will increase to a minimum of 30%. Given you've never carried a balance with us, we'd like to give you the opportunity to opt out and close this account. In that case, you're FICO will drop to lowest levels possible. Thank you for being a valued customer.

Last edited by AnglerGirl; July 25th, 2009 at 11:13 AM.
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  #14  
Old July 25th, 2009, 05:11 PM
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This is good news. I have enjoyed this perk on HAL, and it is a good perk!


Does anyone know what amount they will give (the "up to $300 onboard credit part") for a CC cabin on a 10 night cruise?
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  #15  
Old July 25th, 2009, 06:45 PM
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We have the $450 annual fee Platinum card. I have a few questions about Cruise Privileges that I can't find the answers to at the Amex website:

1. I assume the OBC depends on cruise length, cabin level, or price paid. Is there a chart showing how much OBC for the various levels?

2. Can the Amex OBC be combined with shareholder OBC?

3. If I have already booked and made a deposit (not with our Platinum) can I change the card on the deposit and make final payment with the Platinum and still get it?

I plan to speak to an Amex Platinum rep, but I'd like to know if any of you have first hand experience with this yet.
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  #16  
Old July 25th, 2009, 07:08 PM
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I have the X AMEX card, and never have paid any yearly fee. We also have the Accolades card, and the fee is covered by BOA, (we are charged and then it is deducted by magic?)

We use the X AMEX card to charge most everything, and just go on the webiste and cash in our points.

Any card that charges us a yearly fee we do not want.
We do pay off our card in full each month, if that matters?
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532 days at sea......

Grace
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  #17  
Old July 25th, 2009, 07:38 PM
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These perks ARE available when you book with your regular TA, but are not automatic. Ours makes the booking, calls someone at Amex to get a tracking # and then gives the tracking # to the cruiseline and the credits and perks get applied.

On Cunard obc starts at the princess grill level, on princess it's full suites and on azamara our balcony cabins get 300 obc

All of my comments are only relevant with respect tothe standard American express platinum charge cards and not any cobranded cards.
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Less Favorite Cruises: Viking Serenade 1999 (Baja), Carnival Pride 2004 (Baja), Celebrity Century 2008 (Bahamas), NCL Gem 2008 (Mediterranean), Legend of the Seas 2008 (Asia), Crown Princess 2009 (Caribbean), NCL Sky 2011 (Bahamas)
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  #18  
Old July 25th, 2009, 08:04 PM
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(I missed the edit window, but the post above should actually read as follows

These perks ARE available when you book with your regular TA, but are not automatic. Ours makes the booking, calls someone at Amex to get a tracking # and then gives the tracking # to the cruiseline and the credits and perks get applied.

On Cunard OBC starts at the princess grill level, on princess it's full suites and on azamara our balcony cabins get 300 obc...on all the other lines I've used it on, length/cabin level etc. are irrelevant aside from the "category upgrade" v. obc cutoff. I haven't booked a cruise on X since this came out, but my guess is that all cabins through at least standard verandah suites will not get OBC but will get a 2 category upgrade within the class (which works as a price discount), so from like an obstructed oceanview to a non-obstructed or from the lower level of balcony to a higher one. What will be interesting to see is if X is going to upgrade people from CC to AQ or something like that, or if CC and AQ will get the full $300 or perhaps a chunk of it. On Cunard, there are upgrades all the way through the balconys and then Princess Grill automatically gets the full $300-- our cruise was 10 days, but my guess is that it is also credited to the 6 day crossings-- might not be applicable on 4 day sailings though. This is actually why I started this thread-- hopefully when more people learn about the program they will report back.

Linda, I don't know the answer to # 2, since we are not shareholders-- but if it is combinable, we will probably become shareholders so let me know when you find out! In regards to # 3, I do know it isn't a problem that you've already booked and made a deposit on another card. Many TAs around here say that you don't even need to change the deposit, you just need to make final payment with your AmEx. We actually just had the credit applied to an AZ cruise after final payment!
All of my comments are only relevant with respect to the standard American express platinum charge cards and not any cobranded cards.
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  #19  
Old July 25th, 2009, 08:07 PM
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AnglerGirl-- your "letter" would be even funnier if it wasn't true. DH enjoyed me reading it to him.

As my husband said, the government is not going to care at all if AmEx gouges its wealthier customers so long as it doesn't charge high rates to borrowers who are poor-- whether they are responsible borrowers or not. Perhaps owning a luxury card is liking painting a giant target sign on your wallet?
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  #20  
Old July 26th, 2009, 08:58 AM
lysolqn lysolqn is offline
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Spoke with AmX Platinum rep yesterday after reading this thread. The thread jolted my memory and reminded we that we've received cruise privileges in the past but because we sail almost exclusively with X and X opted out of the program a number of years ago, I totally forgot the program even existed. (We're now kicking ourselves for not availing ourselves of benefits with respect to the few cruises we've taken on lines other than X in the past few years. You can bet we won't make that mistake again!) Anyway, I learned from the Platinum rep that X cruise privileges vary not only according to whether you book through AmX travel or your own travel agent (more generous benefits thru AmX travel) but also by ship and sail date. Have already contacted my travel agent to arrange for benefits for our upcoming Constellation cruise and will know exactly which, if any, benefits apply once she contacts the appropriate AmX department tomorrow. Will report back once I know for sure.

Last edited by lysolqn; July 26th, 2009 at 09:01 AM.
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